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Home help

Here's how to make an easy booking
in Karatvan



Log into your Karatvan account, select the desired jewelry, and check the product details (make sure the size of the jewelry is appropriate). Then, add the product to your shopping cart.

Select the shipping address you want or add another address if the product will be delivered to a different address.



Choose your payment method, then make payment as per instruction (for payment by Cash On Delivery method, Customer Agent Representative Karatvan will contact you to confirm order before product is shipped).



You will receive an email containing confirmation of payment and invoice. You can also track order status through tracking order.



Items will be shipped with an estimated 7 - 14 business days.

Notes : If you do not receive a payment confirmation or booking staatus unchanged after 12 hours since you made payment,please upload your payment receipt in your account or contact our Customer Agent Representative at +62822 8539 0099 or send us a transfer receipt to [email protected] with the booking number and complete contact information.